As a service provider the performance appraisal reflects how Taylor Made Concepts, LLC compares to other suppliers in an international network of consulting firms. The performance appraisal surveys are conducted by a third party vendor which gathers qualitative data from clients to compile several different statistics. Our firm is then evaluated on six different criteria, each receiving a rating between 1 and 5. Using the criteria and scale of measurement the performance appraisals consistently validate meeting and exceeding the client’s scope of work.
| Criteria | TMC Rating |
|---|---|
| Overall Satisfaction How satisfied the client was overall with the services they received. |
4.2 |
Proficiency How proficient the client believes Taylor Made Communications was within the scope of the services delivered. |
4.3 |
Responsiveness How responsive Taylor Made Communications was in meeting the client’s needs and desires. |
3.9 |
| Results How close the results of the project came to the expectation set by Taylor Made Communications. |
4.2 |
Cost Performance How well Taylor Made Communications did in meeting projected costs taking into account reasonable cost increases caused by unforseen circumstances. |
4.2 |
Schedule Performance How well Taylor Made Communications did in meeting projected schedules taking into account reasonable extensions caused by unforseen circumstances. |
3.1 |