In 2020 – Eversource contacts regarding a new outside line initiative to develop journeyman into leadership / mentors for young apprentice, in turn allowing more time supervised with hands-on experience. The Tactical EQ4 Human Performance Course was delivered to a select group of supervisors over a three (3) state geography (NH, VT, MA). This course continues to add value today as Eversource continues to apply the best practices of human performance – investing in the right person in the right seat.